You join The Laundry Stork when you place your first order. Here's how the ordering process works:
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Visit our Order tab and click on your desired laundry and/or dry cleaning items. |
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Enter your order. We email you a password. If you have a doorman, leave your bag for pick up by 9am. |
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Orders received by 9am on any business day (M-F) will be picked up the same day. Orders received after 9am will be picked up the next business day. Our pick up and delivery window is 11:00am-3:00pm. |
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We deliver laundry in 1 business day and dry cleaning in 2-3 business days (volume, weather and traffic permitting). Items that require special handling may result in added time and higher charges. |
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We currently service Brooklyn and Manhattan. For a list of prices of the most commonly-requested items, please visit our Order tab. For instructions on how each service works, please read below. |
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Laundry |
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For your first order, put your clothes in any bag clearly labeled "Laundry" with your name and address to the attention of The Laundry Stork. After your first order, we will give you a complimentary blue Laundry Stork bag for future orders. Leave the bag with your doorman by 9am or, if you do not have a doorman, with a Laundry Stork agent who will contact you during our pick up and delivery window.
The clothes will be brought to our facilities and professionally washed, dried, folded and bundled in string (with no plastic wrapping).
All of our Laundry Plans, except the Pay As You Go Plan, are weekly or bi-weekly plans that require a regular pick up on the same day of the week as your first pick up. For sizing purposes, please note that the average adult uses approximately 18 lbs of clothes per week. |
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Delicate Dry / Special Laundry Items
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For delicate or special laundry items that you do not want machine-dried on a normal cycle, place them in a separate bag clearly labeled as "Delicate Dry" or "Special Laundry" and follow the same steps as above. These clothes will be washed as usual, put in a delicate dry cycle and then returned the following business day along with any other washed clothes. Please note that delicate dry and special laundry items sometimes return slightly damp and should be left out to finish drying after their return. |
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Dry Cleaning |
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For your first order, put your clothes in any bag clearly labeled "Dry Cleaning" with your name and address to the attention of The Laundry Stork. After your first order, we will give you a complimentary green Laundry Stork bag for future orders. Leave the bag with your doorman by 9am or, if you do not have a doorman, with a Laundry Stork agent who will contact you during our pick up and delivery window.
The clothes will be brought to our facilities and dry cleaned using GreenEarth technology (or professionally wet cleaned, upon request) and returned in our dual-use dry cleaning and garment bag. |
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Alterations |
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We do minor alterations for both laundry and dry cleaning. We charge a minimal or market-comparable rate at our discretion. Remember to include these clothes in the appropriate blue or green bag depending on whether they are laundry or dry cleaning items. |
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