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How It Works

Where We Service: WIlliamsburg and Greenpoint, Brooklyn

What We Are

  •  A locker-based laundry and dry cleaning service located 568 Union Ave in Williamsburg. Drop your clothes in a locker. Lock it up. We clean them and text/email you when the clothes are ready. We service the store every day, including weekends.
  •  A home Pickup and Delivery service in the WIlliamsburg/Greenpoint areas every day, including weekends. We mainly service doorman buildings, but we can accomodate those w/ door codes or spare building keys. Email us at info@laundrystork.com for more details.


What We Are Not:

  • A coin-operated laundromat. This is NOT a coin operated laundromat. We offer customers 24/7 accessible lockers for laundry/dry cleaning dropoff and pickup. Perfect for those with wonky, unpredictable schedules.
  • An on-demand delivery service. We do not have an app where you can schedule a pickup window for pickup and delivery.


If you live in one of those areas and want to try our service, please follow the steps below to enjoy our 24/7 convenience.

Here's how the ordering process works:

Doorman Building

Williamsburg Locker Kiosk (568 Union Ave) 1

Separate your dry cleaning and laundry and leave the bags with your doorman. (If you don't live in a doorman building, please email us first for approval.)

DROP & LOCK: Swipe any credit card for store access. Drop your bags into any available locker, close the locker, and lock it using any 4-digit code.

Place your order here if we list your location or email us to add your address. (If you don’t have a doorman, our driver will contact you shortly before pick up.)

SEND & RECEIVE: Place your order here or by texting us your locker # only (using the phone # provided in the locker kiosk). We’ll email you upon pick up and delivery.

TURNAROUND TIME: Wash & Fold: Orders placed before 6 PM will be ready for delivery before 10 PM the next day (incl. weekends).   Dry Cleaning: 2 - 3 business day turnaround.

TURNAROUND TIME: Wash & Fold: Orders placed via lockers before 8 PM (7 PM Sat) will be ready for delivery before 10 PM the next day (incl. weekends). Dry Cleaning:  2 - 3 is business day turnaround.

Wash and Fold Turnaround Schedule (1 Day Turnaround)**

Place Order Before 8 PM On...
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday

Receive Clean Clothes Before 10 PM On...
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday

**(Weather or holiday permitting)

** If you have expensive socks, undergarments and/or small items for wash and fold, please notify us ahead of time. We can offer you a complimentary small mesh bag in which to put these items to mitigate the risk of loss or damage.

Dry Cleaning Turnaround Schedule (2 Business Day Turnaround)**

Place Order Before 8 PM On...
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday

Receive Clean Clothes Before 10 PM On...
Tuesday
Tuesday
Tuesday
Wednesday
Thursday
Friday
Monday


** Stork says...place dry cleaning orders on Sunday - Wednesday for fastest turnaround time

** Items that require special treatment (very bad or tough-to-remove stains) may require addiitonal time to clean. We'd prefer to do our best cleaning an item rather than rush an uncleaned item back to you.

**We photograph and heat-seal bar codes onto dry cleaning and wash-and-press items for better tracking.


Some Other Fine Print Nonsense...


***We will give you blue bags for wash-and-fold and green bags for dry cleaning and wash-and-press items.

***Minimums may apply such as $10 for each separate laundry load/bag. Our dry cleaning services currently have no minimum.

*** Customers are allowed a maximum of 3 blue laundry bags and 2 green dry cleaning bags. We may automatically assess a $5 charge for each bag in excess of the stated limits. Translation: Please don't lose your bags. They're expensive :

 1 - Customers who leave delivered bags at our kiosk for more than 10 calendar days may be charged a storage fee of $10. After the initial 10 days, customers may be charged another $10 for each additional 5 calendar days delivered bags are left in our kiosk. (We really won't do this unless someone is clearly abusing this. We'll reach out a few times even after the 10 days, then apply a charge, if we're really running out of locker space)

 
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